14-05-2025 12:30 PM
I have been with BT for many many years. Recently EE took over all BT accounts. This has largely been ok. Recently a forum of which I am a member, has said that emails sent to me by them are bouncing back. I am clueless as to why as I haven't changed anything. Any advice as to what may have changed at this end would be helpful. Other similar forums with which I communicate still function without issue.
14-05-2025 12:47 PM
Who is your email provider? If 1 sender out of many is having trouble sending you emails you need to take it up with your email provider.
14-05-2025 05:14 PM - edited 14-05-2025 05:15 PM
As idiotic as it sounds, I thought EE, as the provider of telephone and broadband, managed it.. It didn't occur to me that BT still managed our email. I shall contact them. Thanks very much for the nudge!!
14-05-2025 05:30 PM
Yes, if your email provider was BT, it'll still be BT. EE won't have taken it over as they offer no email service.