Price increase

LeclercSZN · ‎25-09-2022

My bill increased from £36 to £38.32, anyone know why this is

Chris_B · ‎25-09-2022

@LeclercSZN was that increase around April ? If it was it’s because of the yearly price increase. Your tariff price isn’t fixed for the duration of that contract it’ll receive an increase each year inline with CPI + 3.9% as per the T&Cs of that contract you agreed too.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

LeclercSZN · ‎25-09-2022

No, it's the first increase I've had

Chris_B · ‎25-09-2022

@LeclercSZN Sorry I’ve just realised what forum you’ve posted in.

Are you still within your contract period for your BB ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

LeclercSZN · ‎25-09-2022

I'm within the original 24 months yeah

XRaySpeX · ‎25-09-2022

@Chris_B : The CPI + 3.9% increase is also applied to BB.

@LeclercSZN : You will need to call CS to query that.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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