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Parental Controls Not Working

Almamay5
Established Contributor
Established Contributor

I have spent hours trying to get the parental controls to work on the app. 

First of all, it is infuriating being directed to an app that doesn't work. Do I need to delete the app and reinstall it every single time I want it to work? Seems like it. 

I have added a website I want blocked three times. Now appears as a URL on my list of blocked website but when I try and see if it is blocked on my laptop I get straight in.

Same with parental controls. I have turned them on but when I test it to see if I can access the type of websites I have blocked they work just fine. 

How can I trust a service that doesn't work. Any other parents of teenagers annoyed about this? 

 

21 REPLIES 21
Almamay5
Established Contributor
Established Contributor

Didn't work. I was sending a private message and I clicked so many times I supposedly reached my limit.

Thanks for trying though

Christopher_G
EE Community Support Team

Could you try again in the morning please, @Almamay5?

I'll keep an eye out for your message.

Chris