No broadband 6 days after switching ro EE

[Nickd5]

Switched to EE mobile and broadband 6 days ago and still no broadband. Nothing. They say there is an ourage and this is being reviewed by some "Team" today. After 6 days!!  **bleep**!!!! How do they get away with this ? Any advice?

Thanks

Nick

[Mustrum]

@Nickd5  who have you switched from?

Have you gone for a like for like service, or upgraded to full fibre?

Where in the country are you?

[Nickd5]

I moved from TalkTalk, general ? broadband. I'm in Cambridge. They said they'd keep me updated , today is the day of their so called review, I've heard nothing, and Im stuck on the phone again waiting

[Mustrum]

Did you cancel or tell Talk Talk you were moving, or did you just order with EE?

[Nickd5]

I did everything correctly

[Mustrum]

What does that mean?