New Smart Hub Pro and Landroid Vision

[Tinbum73]

I’ve just got my shiny new pro hub, first impressions are good, feels more solid and higher quality vs the smart hub pro.

speed tests are really good, almost 300-400mb higher on WiFi devices! 

But I’m struggling to connect one device, a Landroid Vision Mower. It just won’t connect, if I turn on compatibility mode, it might connect for a few mins and then loses connection and won’t reconnect. 

Just wondering if anyone else is having a troublesome device and what else I can try to resolve. 

[bobpullen]

After turning on Compatible WiFi, you are then trying to connect the mower to the Compatible WiFi network, yes? (it will broadcast as a completely different network name).

Also might be worth seeing if there's any difference if you enable to the 5GHz feature of the Compatible WiFi network (I think you can do this using the Hub Manager).

A very quick bit of Google-Fu uncovered this which sounds very similar to the problem you're reporting.

[Tinbum73]

Thanks for the hint, tried it with the 5ghz on and off - unfortunately still no difference. Even reduced security to WPA/WPA2 and that hasn’t worked either. 

it’s very odd as it connected via to the hub plus and that was set to wpa3 transitional 

[bobpullen]

Do you need to use an app to connect the device to WI-Fi? If so, have you tried removing the mower from the app entirely and starting afresh?

If still no joy, then have you tried with both the phone that's running the app and the mower on the Compatible WiFi network?

Failing that, there seems to be another convoluted method involving a USB stick that you could try here.

[Tinbum73]

Thank you, we had tried all of that and still wouldn’t work. However, tried switching of the 5ghz on the Comp network, still wouldn’t work, then switched off Safe Search and Advanced Protect, still didn’t work at first, but after a few reboots of the mower, it connected 😀

Switched Safe Search and Advanced Protect back on, its remained connected so far. Fingers crossed.