14-10-2022 09:24 AM
I paid my bill 2 days ago and now they stop it I can’t make calls !
14-10-2022 09:20 AM
I paid my bill 2 days ago and now I can’t make calls and I need my line back as soon as possible please I need to make urgent calls
14-10-2022 11:33 AM
14-10-2022 11:33 AM
Hi @Mehdi7
I've replied to your other thread about this.
Chris
14-10-2022 01:50 PM
Welcome to EE's Home Broadband Forum.
Was you bill payment 2 days ago within the time you were given in your bill?
Have you just joined EE BB or were you already with EE BB?
What lights are showing on the router?
What does it say after you log into the router:
Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?