My company website appears blocked on EE broadband

[nickonionring]

Hi,

We had some reports of luminate.live not loading. We've narrowed it down and it seems to just be the EE broadband users.

Could you remove the block? Its causing confusion for our customers.

Many thanks

[JimM11]

@nickonionring Nothing is going to happen on the back of a Forum post, you are going to have to call EE on that one!

[Chris_B]

@nickonionring   Works for me

 EE don’t choose who it works or not works for, It either works or doesn’t for everyone,  

[XRaySpeX]

+1

[Ali_A]

Hi @nickonionring 

Is it all EE Home Broadband users that have been unable to access the luminate.live domain, or only some of them? 

Do you know if any of those users who are unable to access have "Parental Control" switched on in their settings? 

Ali 

[XRaySpeX]

You'd need to be an EE user to call EE to enquire about or report this. So 1 of your EE user would need to call.