My EE App WiFi Controls not working

[Kinsleyandco]

I have just switched from BTEE to EE Broadband. Since the switch i can't change WiFi Controls in the EE App. I've had tried resetting, reinstalling and all the advice in other threads on here.  

Is there a step in the setup that's not worked correctly or something?

Mr K 

 

[Daniel-S]

Hi @Kinsleyandco,

Thanks for taking the time to join the Community.

I am sorry that it isn't working for you. We'll need to take a look into this and help.

I'll send you a private message.

Thank you
DanielS