Lower than minimum Speeds Full Fibre Max Gigabit

[louis99]

“Upgraded” to full fibre max gigbait a few months ago from the standard fibre broadband with EE.
Broadband speeds well below the minimum claimed 400mbps. The highest speed I’ve seen since the contract began was around 250mbps no way near 400mbps let alone gigabit speeds.

[louis99]

 

 

[XRaySpeX]

Welcome to EE's Home Broadband Forum.

What are all EE's estimated speeds which you'll find in your MyEE for BB under Your broadband speed?

Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

[louis99]

Speed on a device using a Ethernet cable 

[XRaySpeX]

Please run the speedtest I recommend. It is more informative.

& EE's estimated speeds?