11-05-2023 01:33 PM
Hello,
We recently moved to EE for broadband and i have had a bobcat helium miner for around 2 years working on the old talk talk network. When we installed the new router and started with EE, the miner continued to work for around 2 weeks. We then had an engineer out to increase the speeds who made a few adjustments at the box. Since then, the bobcat helium miner hasnt worked. I have been told by support it could be a limitation by EE. Please can anyone advise? I have tried a DMZ but this didnt work, also no ports need to be forwarded anymore but i did try the original ports that were required. Do EE allow helium miners to operate? Thanks in advance.
11-05-2023 01:36 PM
@RichieRichie how is it connected to the router is that via ethernet cable or via Wi-Fi?
11-05-2023 01:38 PM - edited 11-05-2023 01:39 PM
Hi Chris its via Ethernet, well a TP Link plug which was in use prior to the move to EE. I tried wifi but no luck with that
11-05-2023 06:24 PM
@RichieRichie have you reset the TP Link, or tried a direct ethernet connection?