28-02-2024 01:21 PM
Hi I've had full fibre 2 weeks now. A promise of at least 100 download speed. Only had this for around a hour since I started. Keep getting in touch and refresh it. I get the speed for a short time. Rang this morning and they showed me the speed they were send at 140. Told I have a few things connected. Yes, however I get the speed promised then it drops again. It'll be fast then slow down. Told they can't promise wifi speed. Got this for yhe speed. Old line account getting around 60 speed. Does anyone have the same problem and was it wrong for me to go full fibre? Thank Bryan
28-02-2024 07:19 PM
Hi, @Bryan27 welcome to the community and thanks for posting, what speed are you getting and is this only affecting devices connected over wifi? What Affects your Home Broadband Speed and WiFi | Broadband Help | EE
Thanks
Neil
28-02-2024 10:09 PM
29-02-2024 08:36 AM
Sorry for the Wi-fi speed problems @Bryan27
There are so many factors that determine your speed over Wi-fi. Do you have any devices connected to your Hub with an ethernet cable? Can you test on that device please? Wired speed test results would give you a more accurate reading.
Thanks,
Robbie