Final Bill Rebate

lric78
Visitor

‎22-04-2023 03:44 AM

Hi, 

I switched broadband and left EE  (out of contract) and have received my final bill, Full DD taken as it was probably too close to the billing date to stop it so does anyone know roughly how long it will take for the overpayment to be returned to my bank account? Are we talking days or weeks?

Thanks,

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-04-2023 07:43 AM

@lric78   Refunds usually take between 5-7 working days. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team

‎22-04-2023 08:02 AM

Hi @lric78 

Thanks for coming here. 

Please see our When will I receive my home broadband bill? Help page for full details 🙂

Leanne.

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