FTTP slow late night

[brighteyes123]

I've had no end of trouble since joining EE with full fibre 500 2 weeks ago. Today i was sent a new router and touch wood things seem to be on the mend.

One thing that isn't fixed though is a huge drop in speed at night (around 2300 onwards). Congestion shouldn't be an issue (both time of night and FTTP) but i'm dropping from 300mbps+ to 12mbps or even lower. In the morning it'l be back up to normal speeds.

I don't know why but i have a feeling Sky Q's mesh and the no end of issues people experience with that may be causing the issue but i can't put my finger on it.

Any ideas?

[Jon_K]

Hi @brighteyes123.

Does this happen every night at the same time?

Does restarting the router help at all?

Jon

[brighteyes123]

Hi,

Yes it happens every night at roughly the same time. Ive done multiple resets of the router and it does nothing. After having a good day yesterday with speed (but rubbish at night) its now back to its rubbish daily speeds too. I think i will just cancel. I cant pay for 500mbps and smart wifi and get 70mbps. No one seems to have a clue how to fix this