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FFTP Xbox ultimate offer

lozz1976
Visitor

‎23-05-2022 11:46 AM

I ordered full fibre to property on march 5th and part of the offer bundle I got was 12 months free Xbox ultimate. The FF got installed on 12th April and I still haven't heard anything about the Xbox ultimate. I've rang 150 this morning who suggested I get in touch with microsoft which I have done and they are none the wiser either. Where does my code come from and where is it sent? (Email or text)

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1 REPLY 1
James_B
EE Community Support Team

‎23-05-2022 01:52 PM

Hi @lozz1976,

 

Welcome to the EE Community. 🙂

 

You should have received a text message with a link to claim your subscription, 14 days after you placed your order.

 

If you haven't received the text, please get in touch with Customer Care so a member of the team can resend it for you.

 

Thanks

 

James

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