Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability Date Left in JumperHigh Low High Low VDSL Range A (Clean) 
VDSL Range B (Impacted)
VDSL Range B (Impacted)
| 80 | 67.3 | 20 | 19 | 60 | Available | Available | -- |
| 80 | 64.3 | 20 | 18.8 | 55 | Available | Available | -- |
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand
| 330 | 50 | -- | Available | -- |
ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date Left in JumperWBC ADSL 2+WBC ADSL2+ Annex MADSL MaxWBC Fixed RateFixed Rate
| Up to 17.5 | -- | 16 to 19.5 | Available | Yes |
| Up to 17.5 | Up to 1.5 | 16 to 19.5 | Available | Yes |
| Up to 8 | -- | 7 to 8 | Available | -- |
| 2 | -- | -- | Available | Yes |
| 2 | -- | -- | Available | -- |
SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) WBC SOADSL Availability Date Left in JumperWBC SOADSL 2+SOADSL MaxSOADSL Fixed Rate
| Up to 17.5 | -- | 16 to 19.5 | -- | Yes |
| Up to 8 | -- | 16 to 19.5 | -- | -- |
| Up to 2 | -- | 7 to 8 | -- | Yes |
Observed Speeds VDSL ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date
| 6.39 | 23.07 |
| 0.8 | 1.17 |
| 2022-08-28 | 2021-07-22 |
Other Offerings Availability DateVDSL MulticastADSL Multicast
| Available |
| Available |
Premise Environment StatusBridge TapVRINTE FacePlateLast Test Date
| N |
| N |
| N |
| 02-07-2022 |
Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction
| N |
| N |
| Y |
The exchange is not in a current fibre priority programme
WLR is currently available at the exchange
SOADSL is restricted at the exchange
FTTP is not available.
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for IPstream is from 31 Jan 2016. The Formal Retirement date for IPstream is from 31 Dec 2016.
If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
Mildenhall exchange:Only single order products are available and ADSL and ADSL2+ products are not shown as available.However for premises that can only be served by SOADSL, BT will continue to accept ADSL and ADSL2+ orders until SOADSL is available.
Thank you for your interest
