Cancelling wifi?

Nicoroche86 · ‎20-11-2025

Moved out my house back to parent so no longer need wifi after over 5 years service, how do I find out how long my contract is I’ve no idea? Also can I go in store or use the app to cancel iris going to be one of them awful long calls? Also what happens if just cancel DD?

Chris_B · ‎20-11-2025

@Nicoroche86 Cancelling the DD doesn’t terminate the contract and could end up with a debt collector requesting payment. You need to call customer support to inform them you wish to terminate and they’ll tell you how much it’ll cost to terminate mid contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B · ‎20-11-2025

@Nicoroche86 Cancelling the DD doesn’t terminate the contract and could end up with a debt collector requesting payment. You need to call customer support to inform them you wish to terminate and they’ll tell you how much it’ll cost to terminate mid contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎20-11-2025

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP