Can’t dial out on landline but can receive calls

Ebrun10139 · ‎06-08-2023

Hello all

Im having issues dialling out from my land line. I can receive calls and there is a dial tone.
This issue only occurs when my land line is plugged in to my dsl adaptor. I’ve bought a new on and this has made no difference.

any advise ??

XRaySpeX · ‎06-08-2023

Are you saying it works OK when plugged straight into phone socket?

Can you at least dial 17070 & does it announce your correct no. ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ebrun10139 · ‎06-08-2023

Hello

yes if I plug directly into phone socket it works fine and I can dial out.

I’ve already done the 17070 and yes this tells me the correct number and this works regardless of where it’s plugged in.

XRaySpeX · ‎06-08-2023

Could be a faulty filter.

What happens when you try to dial out thro' it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)