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Can't connect Epson Printer to EE Smart Hub Pro

lauramarsh33
Investigator
Investigator

Just moved from Virgin to EE 2 days ok. Managed to connect all other devices to the Wifi except my Epson ET2720 printer (which worked fine on old internet). I have tried everything:

  • Uninstalled and reinstalled drivers
  • Done a factory and hard reset on the printer
  • Tried connecting via WPS, manually entering password on printer and connecting via a PC and the installation software - they all fail
  • Tried turning off 5Ghz and 6Ghz in the hub settings
  • Checked the password settings and its set to WPA3-personal-transition

Epson were useless to be honest, just kept getting me to do a hard reset and uninstall and reinstall the drivers.

Hope someone can help!

11 REPLIES 11
lauramarsh33
Investigator
Investigator

k, very bizarre, just plugged printer back in and now its working on the wifi - didnt do anything it just showed up! Thank you for everyones suggestions 😊

Tech eh? Ain’t it great 🤦🏼‍♂️

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K