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Broadband ,wifi and and land line

Mike1955
Visitor

‎09-06-2023 07:28 AM

I think l need to get upto date so l can use tge features on my t.vand tablet as l have no connections as l am a long standing customer can you do this for me ,I'm 68 and a bit of a dinosaur.x

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎09-06-2023 10:50 AM

Hi @Mike1955 

Welcome to the community. 🙂

What is it that you need help with? Which TV package do you have and what help do you need with the tablet?

Chris

0 Helpful
Mustrum
Ace Contributor
Ace Contributor

‎09-06-2023 03:31 PM

@Mike1955   you say you are a long standing customer, so what services do you have now?

It seems you have internet access,  is it via a mobile? If so do you get a good mobile signal where you are?

Do you have a landline? If so is it in a traditional location for example a hallway, or is it anywhere near your TV? The latter makes it a lot easier to connect your TV to the internet.

There are lots of options, but also lots of solutions, the key is getting the best one for you.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎09-06-2023 03:40 PM

@Mike1955 : Which BB router have you got?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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