Broadband status

[MGilham]

Does anyone know if broadband is down in the Worthing area?

[XRaySpeX]

BB issues are rarely localised but specific to your own line.

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

[Holidays]

Hi i am in Worthing and Fibre broadband not working for me went down about 20 mins ago

[Mandymil]

I'm in Lancing and my new fibre broadband went completely about an hour ago 

[MGilham]

I have fibre direct to property so I'm unable to use the bt page as it requires a landline which I do not have. Is there a different place to check as it seems a few people in the area are having the same issues.

[XRaySpeX]

No, you need a landline no. for that check.

[Leanne_T]

Hi @Mandymil

Thanks for coming here. 

Please give us a call on 0800 079 8586 and our broadband care team will get this looked into for you. 

Leanne 🙂

[AquaSwitch]

Hi MGilham, 

Best thing to do is use EE's broadband status checker here: https://coverage.ee.co.uk/coverage/ee

It's also worth using a broadband speed test to help you understand if there are any serious issues with your current network.

[XRaySpeX]

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@AquaSwitch wrote:

Best thing to do is use EE's broadband status checker here: https://coverage.ee.co.uk/coverage/ee

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That's not a BB network status checker but an EE BB availability checker. There is a vast diff. It's what EE sells in the area but not whether it's actually working currently.

[AquaSwitch]

Hi Ray, 

There's two options on the page - you select the second option of "Check Status".