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Broadband offers

robomeara
Investigator
Investigator

‎09-11-2023 03:25 PM

I have just received an offer for EE Broadband and unlimited data sims. It looks good, however I cannot go ahead and order it as I keep being accosted by the following screen:

robomeara_0-1699543465054.png

Is EE aware that this is happening? Do they care? It's been like this for over a week now.

-Rob

 

 

0 Helpful
4 REPLIES 4
Christopher_G
EE Community Support Team

‎09-11-2023 05:25 PM

Hi @robomeara 

Welcome to the community.

Could you try on a different device/browser please? Also, if you're connected to a VPN, please try with that turned off.

Chris

XRaySpeX
EE Community Star
EE Community Star

‎09-11-2023 08:37 PM

@robomeara : Are you looking on https://ee.co.uk/broadband & entering your postcode?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
robomeara
Investigator
Investigator
In response to XRaySpeX

‎09-11-2023 10:33 PM

I did both, but once I logged in I got the error message. Maybe I’m better off not being logged in. 

0 Helpful
robomeara
Investigator
Investigator
In response to Christopher_G

‎09-11-2023 10:58 PM

doesn’t help Christopher, thanks for the suggestion though 

0 Helpful