03-02-2025 02:05 PM
Hi, I would like to claim for the fault that happened around 2 months ago. We didn’t have any internet for over a few days so it really had affected us. Please kindly see how much we could claim for this fault. Thanks.
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03-02-2025 02:21 PM
@StevenHo this is not customer services and no one has account access or knows what issues you have had.
Details of the Automatic Compensation can be found on the following Help Page. https://ee.co.uk/help/broadband/fix-problem/automatic-compensation
If you think you qualify you will need to give Customer Services a call.
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