16-09-2025 09:44 PM
After logging into my EE account online I only have access to my mobile bill. There is no sign of my broadband bill or landline bill and no way of emailing EE for guidance. Has anyone else had this issue and resolved it.
Thanks
Solved! See the answer below or view the solution in context.
17-09-2025 09:03 AM
Hi @PWT1,
Welcome to the Community!
I'm sorry to hear you're having trouble viewing your bills. If you aren't able to manage your accounts using the link @JimM11 has provided then you'll need to speak with our team, and they will be able to check what is happening with your account.
Rach
16-09-2025 10:01 PM
@PWT1 Help to linking accounts!
17-09-2025 09:03 AM
Hi @PWT1,
Welcome to the Community!
I'm sorry to hear you're having trouble viewing your bills. If you aren't able to manage your accounts using the link @JimM11 has provided then you'll need to speak with our team, and they will be able to check what is happening with your account.
Rach
18-09-2025 09:25 AM
Thanks I did try that but there was a problem with my details not matching in the different accounts. It was resolved by the EE team over the phone.