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Broadband and landline bills

PWT1
Explorer

After logging into my EE account online I only have access to my mobile bill. There is no sign of my broadband bill or landline bill and no way of emailing EE for guidance. Has anyone else had this issue and resolved it.

Thanks

 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @PWT1,

Welcome to the Community!

I'm sorry to hear you're having trouble viewing your bills. If you aren't able to manage your accounts using the link @JimM11 has provided then you'll need to speak with our team, and they will be able to check what is happening with your account.

Rach

View solution in original post

3 REPLIES 3
JimM11
Community Hero
Community Hero
Rach_H
EE Community Support Team

Hi @PWT1,

Welcome to the Community!

I'm sorry to hear you're having trouble viewing your bills. If you aren't able to manage your accounts using the link @JimM11 has provided then you'll need to speak with our team, and they will be able to check what is happening with your account.

Rach

Thanks I did try that but there was a problem with my details not matching in the different accounts. It was resolved by the EE team over the phone.