Broadband & Landline

JACAMERON · ‎04-11-2022

I have broadband account with EE but wife has landline account with Shell.

How do we include Landline with my Broadband account?

Can't migrate Landline to EE because it is not in my name.

Jon_K · ‎04-11-2022

Hi @JACAMERON.

I'd recommend speaking with our Customer Care team as they will be able to advise the best steps for this.

Jon

View solution in original post

XRaySpeX · ‎04-11-2022

EE no longer sell BB Only to be hosted on another provider's landline.

What landline is your BB currently associated with? You could ask CS to host it on your wife's if she doesn't mind you taking it over.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Jon_K · ‎04-11-2022

Hi @JACAMERON.

I'd recommend speaking with our Customer Care team as they will be able to advise the best steps for this.

Jon