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Brightbox 2 - broadband light flashing amber

Lwarnell
Contributor
Contributor

My router was working fine until this morning when I noticed the WiFi on my mobile was disconnected, checked the router and the broadband light was flashing amber.

I reset but still the same, left it as I went out, still the same this evening. texted the diagnostic team who ran a check on the line and said no problems with the line into my flat.

They are now closed for the evening so I can't get anymore help. I've done a factory reset as well and that's not helped either. 

Any ideas?

Thanks 

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Check that your BB Username & pwd are set correctly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP