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Brightbox 2 - broadband light flashing amber

Lwarnell
Investigator
Investigator

‎28-10-2023 08:41 PM

My router was working fine until this morning when I noticed the WiFi on my mobile was disconnected, checked the router and the broadband light was flashing amber.

I reset but still the same, left it as I went out, still the same this evening. texted the diagnostic team who ran a check on the line and said no problems with the line into my flat.

They are now closed for the evening so I can't get anymore help. I've done a factory reset as well and that's not helped either. 

Any ideas?

Thanks 

 

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎28-10-2023 09:17 PM

Check that your BB Username & pwd are set correctly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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