I have a new EE Router & Full Fibre with Digital Voice & an EE Extender in another part of the house. All has worked well & to spec. for the last 3 months, or so. It's nominal rate is 150 and it has been achieving close to that.
Digital voice & TV (linked by ethernet via the ring main) work perfectly.
When I try to use the internet via the router it gives me the first screen then fails. However, if I try to connect via the extender it works OK, though more slowly. This has been tested on 3 different PCs one of which is a laptop which is rarely used, with exactly the same results - so it isn't a PC problem. I have noticed that a speed test, done via the main router just before it disconnects shows a rate of about 49 versus the 150 or so claimed. Connection via the extender is about half that rate - 25 or so.
All the usual "remedies" have been attempted - power off, reboot etc. It still persists. Could it be that somewhere in the chain from router, via fibre to the exchange, there is a component that won't/can't run at 150?
