2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[cliffy37]

@gmbuspunk Advisor i spoke to was unsure. They said normally once Royal mail generate teh individuals tracking number that EE receive this and forward it to customer but as its a bulk despatch he was unsure what would happen. Best bet is keep an eye on these threads as i am sure people will start updating us all once they start arriving

[Bluenose_Dave]

Current plan with my connection issues, an openreach visit but I’m not free untill Tuesday so it booked in for then, in the meanwhile the pro router should be here Saturday at latest, and with this I be able to see if it holds the connection pointing to issues with the smart hub plus routers I have.
If I have the issues like with the plus that would point to the ONT being at fault,as with the smart hub plus issue when I called and they could see nothing as said everything off line. EE next gen callback on Sunday to see how things are

so at worse I would hope at latest by the  end of Tuesday to have the pro router and full speed stable connection, the end is within sight I hope now 

[Bluenose_Dave]

If no email or text from EEwhen routers sent out, you will know as Royal Mail lets you know about a del from ee or it was like that when I got the replacement smart hub plus nothing from ee just Royal Mail saying about when the delivery will be 

[CarbonStar]

Thank You !!!

[moggs4]

[XRaySpeX]

On ordinary 80 Meg Fibre:

---

Microsoft Windows [Version 10.0.19045.4894]
(c) Microsoft Corporation. All rights reserved.

18:55:17.16 C:\>ping bbc.co.uk

Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=9ms TTL=59
Reply from 151.101.64.81: bytes=32 time=9ms TTL=59
Reply from 151.101.64.81: bytes=32 time=9ms TTL=59
Reply from 151.101.64.81: bytes=32 time=9ms TTL=59

Ping statistics for 151.101.64.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 9ms, Average = 9ms

---

😉

@moggs4 : Could just be cuz you're running IPv6 & @timprocter isn't!

[gmbuspunk]

Anyone had a wied message about returning the smart hub plus

[Bluenose_Dave]

No I not had any

[gmbuspunk]

Seems wied and i returned the hub but the sorting office didnt give me a recipt so ive now got to get the eveidence lucky i toom my surport worker hopefully means were getting smart hub pro today

[gmbuspunk]

Latest updates we should recive the smart hub pro by saturday posties been and no smart hub pro today