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when will i get my iPhone 11 Pro Max 64GB

Fraser23456
Explorer

‎24-09-2019 11:45 AM

When will I receive my iPhone 11 Pro Max 64GB Space Grey? I've been told they are available? 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎24-09-2019 02:00 PM

@Fraser23456   Do you have tracking information?  If not give customer services a call and they might be able to give you more information. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎24-09-2019 03:04 PM

Hi @Fraser23456

 

Welcome to the community and thanks for ordering. 🙂

 

DPD will be in contact with you the day before and morning of delivery.

 

If you'd like to discuss your order specifically, I recommend speaking to our Mobile Care team.

 

Thanks


Chris 🙂

0 Helpful
Fraser23456
Explorer
In response to Christopher_G

‎01-10-2019 10:45 AM

Hi,

 

It's been over a week and I've still not had an update from EE or DPD?

 

Please advise 🙂 

0 Helpful
Katie_B
EE Community Support Team
In response to Fraser23456

‎01-10-2019 01:33 PM

Good Afternoon @Fraser23456.

 

Welcome back to the community. 

 

I am sorry to hear you have still not received your device. Looking at the latest update we are still awaiting stock from Apple. 

 

Fingers crossed it's not much longer for you, 

 

Katie 🙂

0 Helpful