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upgrade

Emsielb1983
Visitor

Hi, I upgraded my phone and paid off the remainder of my device plan this morning. I've had an email with my order number and it is processing, but nothing seems to have updated yet with my ee acount and nothing is showing in pending transactions on the card i have used. How can i check this has gone through ok? 

1 REPLY 1
Jon_K
Former EE Employee

Hi @Emsielb1983.

 

Welcome to the community.

 

You can use your order number to track your order in our online order tracker.

 

DPD will send you a text or an email when your order is due for delivery.

 

Jon