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upgrade

kyleW
Visitor

‎21-10-2019 06:42 PM

I requested an upgrade and have had my verification on the 11th of October and was told it would be dispatches within one day but since have heard nothing?! has anyone had this happen before?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-10-2019 07:26 PM

Hi @kyleW 

 

Have you checked EE order tracking?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Katie_B
EE Community Support Team

‎22-10-2019 08:00 AM

Good Morning @kyleW. 

 

Thanks for coming to the community. 

 

What phone did you order?

 

Please also provide the colour and memory size so I can take a look into this for you. 

 

Katie 🙂

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