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Unable to set up wifi enhancer
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
T-mobile sim
I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer send text alerts.Is it still possible to transfer the number to an ee payg sim?
Is this an error on the website?
Hello, Is this an error on the website? I understand there is a price increase annually however this seems like a lot - £9.50??
Overcharging
I've been overcharged on my bill.There seems to ne no way to contact EE to correct this.Should I go straight to the Regulator or does anyone no an email address or direct phone number for billing at EE
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
Gifted Data Speed Query
Can anyone please advise - I have an allowance of 100gb data which I share with 2 family members whose lines are on my account. The two family members only have about 1.5gb of data and rely on me to share mine every month. I have just checked to se...
Re: Urgent Assistance Needed for Account Top-Up
Subject: Assistance Required for Electronic Voucher Top-Up Dear EE, Support Team. I am currently abroad and unable to top up my account using an electronic voucher. Unfortunately, I cannot send SMS messages, make calls, or reach any advisors for assi...
Coverage status
Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...
I should never have contacted EE - or is that BT?!
It has taken three attempts to renew my contracts this week. I’ve been out of contract for quite a while but that was fine. I wish I’d left it that way after my experiences this week! I am now on my third attempt to put these contracts in place! The ...
Unable to activate my TNT Sports subscription
On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...
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Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
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Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
