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sim only contrat

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mtasker
Investigator
Investigator

‎19-11-2020 01:44 PM

Hi, I'm moving from contract to SIM only and have just got the new ee SIM card with a new number on it but want to keep my old number from my ee contract - how do I do this?

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Chris_B
EE Community Star
EE Community Star

‎19-11-2020 01:46 PM

@mtasker   If you upgraded to a sim only you can keep using your old sim.  It’s an account change so your sim will still be ok to use. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎19-11-2020 01:46 PM

@mtasker   If you upgraded to a sim only you can keep using your old sim.  It’s an account change so your sim will still be ok to use. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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mtasker
Investigator
Investigator
In response to Chris_B

‎19-11-2020 01:52 PM

thanks as it was looking like a bit of a long process to get it changed otherwise

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