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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15554 Views
  • 51 replies
  • 65 Helpful

Resolved! sim only contrat

Hi, I'm moving from contract to SIM only and have just got the new ee SIM card with a new number on it but want to keep my old number from my ee contract - how do I do this?

mtasker by Investigator
  • 1689 Views
  • 2 replies
  • 0 Helpful

Sim order

Hello All, I made a SIM pay monthly order on the 9/11/20 and it still has not arrived yet.  Please assist as I have now be charged. Kind regardsTheo

jimjar by Investigator
  • 1094 Views
  • 6 replies
  • 0 Helpful

Feedback for customer service!

Hiya!   Not sure where else to put this but really wanted to make sure it gets back to the right person.    Yesterday and today I had the wonderful experience of talking to David x xxxxxxx about my phone upgrade, Tv and Broadband package! He was abso...

Samsung Galaxy A21s

I've just upgraded my Galaxy J4+ to the A21s for the next 24 months. OK with the contract but was reading a bit about the phone itself and noticed a few reviews of it having dual SIM capability.The question is, is dual SIM an option on the EE model ?

Gordon57 by Skilled Contributor
  • 1452 Views
  • 3 replies
  • 0 Helpful

Setting up new sim card

I've inserted the sim card for over 24 hours and the network has not appeared. I've checked many times and the card is inserted correctly, yet the phone reads 'no sim inserted'. The phone is unlocked. Any help on getting this set up in the next few h...

Iphone 12 pro

I ordered my phone on the 23/10/20 and had a delivery date of 18th to 23rd now that's gone and its now saying awaiting confirmation its been 4 weeks now???????

Luke9999 by Investigator
  • 1299 Views
  • 6 replies
  • 0 Helpful

PS5 - add to plan

Hi, just added a PS5 to my plan however have no idea on the delivery time frame? As received no order or reference number on my order to track? thanksJ

Jjjjjjt by Visitor
  • 2434 Views
  • 8 replies
  • 2 Helpful

Can’t track my phone order

Hi, I upgraded my phone last week and it said the estimated delivery would be on the 17th which is two days ago now. when I go to track my order, despite putting in the correct order # and email address details, a page comes up to say my order detail...

Ordered a sim card, hasn't arrived yet.

Hello, I recently applied for a £20 100gb sim only plan for EE and ordered an EE sim on 10th of November (tracking number xxxxxxxxxxxx). However, the sim card has yet to arrive and I cannot get tracking information via the tracker on this website. Ca...