cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

new iphone se2 help needed

jutace69
Explorer

received my new phone today its my first iPhone (normally gone with Samsung) it only came with charging cable no plug or earphones the cable as the new type c connector at the plug end is this normal for iPhone products yo come without these essential items thanks for any help 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@jutace69   It’s new this year.  Apple dropped the head jack awhile ago and now have just stopped adding the headphones.   They also removed the charger plug this year.  You can purchase a USB-C plug as that will then charge faster or you can get a wireless charger and use that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@jutace69   It’s new this year.  Apple dropped the head jack awhile ago and now have just stopped adding the headphones.   They also removed the charger plug this year.  You can purchase a USB-C plug as that will then charge faster or you can get a wireless charger and use that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you