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just popped my replacment sim in my phone for it to not register

Nataliebarret
Visitor

‎23-07-2020 01:38 PM

Hi can someone help please? I've just got a replacement sim in my phone and it won't activate and no way of getting a code with no signal hope this makes sense and someone can help thank you 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎23-07-2020 01:48 PM

@Nataliebarret  SIM cards can take up to 24 hours to activate but its usually around 4-5 hours.  Try restarting the device a few times.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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