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iphone 8 sim

lizdixon
Explorer

‎19-09-2020 03:51 PM

Hello

 

my iphone 8 sim doesn't seem to fit into my new iphone 11 pro - should it?

 

Its sort of the same size, but it just doesn't want to click in.

 

Maybe I'm being too gentle?

 

Any suggestions greatfully received 🙂

 

0 Helpful
2 REPLIES 2
lizdixon
Explorer

‎19-09-2020 04:08 PM

...you turn it upside down.  Its that easy. Sigh!

Schockwave
EE Community Star
EE Community Star

‎19-09-2020 04:11 PM - edited ‎19-09-2020 04:13 PM

Hello @lizdixon ,

 

Welcome to the community,

 

Are you sure you are putting it in the right way? It should fit your new IPhone as they should be the same size, there is no difference.

 

Otherwise I would suggest ordering a replacement S IM card if it really will not fit, but this does not make sense, as I believe the IPhone 8 also had the nano SIM card which the IPhones andI believe all phones now have.

 

You can do that here:

 

https://myaccount.ee.co.uk/app/order-sim?fa=replaceSimL2

 

Thought you might have put it in wrong, glad you sorted it, thank you for updating this thread and hope you enjoy your new phone!

 

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.