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iPhone SE

Ronniex30
Valued Contributor
Valued Contributor

Hello. I upgraded to an iPhone SE last night. As it doesn’t come with a charger or headphones will I be able to use my iPhone 8 ones?

Also will I’ve able to just put old sim in the new phone and keep the same number as I am staying with the same provider. Sorry I’m not very tech savvy. 

18 REPLIES 18
Katie_B
EE Community Support Team

Hi @Ronniex30

 

If you added an additional line to your account instead of upgrading this should appear when the phone is on it's way to you. 

 

I have sent you a private message for more informaiton, 

 

Katie 🙂

Ronniex30
Valued Contributor
Valued Contributor

I’ve just looked at my account t and it says additional line. What do I do now please?

Ronniex30
Valued Contributor
Valued Contributor

Where will I find my private message. 

Ronniex30
Valued Contributor
Valued Contributor

Katy. Where will I find my private messages. 

Ronniex30
Valued Contributor
Valued Contributor
Hi Katie

It says additional line. What can I do now?

Veronica

Sent from my iPhone
Ronniex30
Valued Contributor
Valued Contributor

Hi Katy

 

I messaged you with private message - did you get it. 

 

Chris_B
EE Community Star
EE Community Star

@Ronniex30   @Katie_B  Would of got your private message but you’ll have to wait till she is back online as she’ll for finished for the day.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ronniex30
Valued Contributor
Valued Contributor

Ok thank you. 

Christopher_G
EE Community Support Team

I've messaged you back, @Ronniex30. 🙂

 

Chris