iPhone 12 pro max

[Lucie12]

I ordered the iPhone 12 pro max on the 7 of November and since then have not had another email out my delivery, how do I find out what status it is at? I didn’t get an email to track or anything 

[Leejohngibbs]

I ordered but haven't received a delivery date yet?

[James_B]

Hi @Lucie12 and @Leejohngibbs,

Welcome to the EE Community. 🙂

Which colour and storage sizes did you order?

When did you place your order @Leejohngibbs?

Thanks

James

[Leejohngibbs]

Hello i ordered  the 256gb in Pacific blue on the  31st october 

[James_B]

Hi @Leejohngibbs,

Was it the iPhone 12 Pro you ordered, rather than the Pro Max?

James

[Leejohngibbs]

Thats the one my bad 

[James_B]

Hi @Leejohngibbs,

The delivery guidance when you placed your order was dispatch within 21 days. You should hear from the courier soon. 🙂

James

[Lucie12]

I ordered pacific blue, 512gb

[James_B]

Hi @Lucie12,

How did you place your order? You should have received an email with an order number you can use to track you order online.

Thanks

James

[Lucie12]

I’ve just tried to track it and it says it can’t show my order details right now, it’s been two weeks since I’ve ordered it