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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

4g router

hello, I am now working from home and my home WiFi cannot handle the platform and vpn that I need to use for work, the speed is just not enough and I just can't work properly. I tried to use my mobile phone's 4g hotspot and it is a little bit better ...

Ju9013 by Investigator
  • 1656 Views
  • 9 replies
  • 3 Helpful

Smart tv wont connect to 4G dongle

I have now tried two different and new smart TV's in my caravan without success. My 4G dongle connects well to phones, tablets and laptops, but whilst my TV can recognise it, once I put in the password it simply wont connect. These were both new out ...

Resolved! Portable wi fi

Hi can anyone help. I have recently bought a caravan and I have a smart tv. The park wi fi is not very good. What do I need to enable us to watch prime, netflix etc. on a limited budget.  Thanks 

Resolved! Ordered a phone online

I ordered a new phone this morning online and am also switching provider.  I got an email to say the order was successful and got an order number however the payment ‘pay today’ hasn’t been taken. Looking online I’ve seen that other people have not h...

4G mini device stopped working

Hello.  My device suddenly stopped working. It’s completely dead. No lights, tried different charging cables, tried resetting using little hole. Nothing. It’s about 2 years old and I’m using on PAYG with some credit left that I don’t really want to l...

SharonJ66 by Investigator
  • 773 Views
  • 3 replies
  • 1 Helpful

Upgrade from samsung to iphone

I am looking to upgrade from a samsung s9 to iphone 11 or maybe a different iphone. However will I need a new a sim? Last time I did a swap even though they were both nano sims, I needed the phone company to make some sort of switch as it was a diffe...

Help

I'm leaving EE because the reception is very poor at home. I have a phone and tablet so can't get a PAC code via text. I've held on the line for ages and either not had an answer or been cut off. I'm disabled and can't get to the shop it's so frustra...

New SIM card came with new plan but my old one is still active

I got an email from EE telling me about a new plan £20 for 80gb of data so o signed up for it as an existing customer of EE and a SIM card came through the door with a new number now it seems I have two accounts when I only need one and I was the sam...

Caro84 by Visitor
  • 474 Views
  • 2 replies
  • 0 Helpful

Resolved! delivery

I ordered my phone upgrade last July 16 as of now I am still waiting for it to be delivered.    

Arnel_27 by Investigator
  • 1509 Views
  • 4 replies
  • 1 Helpful