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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Apple watch series 5

Hi everyone I have a Apple Watch series 5 cellular, I was told I can use the watch with out my phone being by me, for some reason it will not let me make calls without me phone being next to me? Can anyone help me on this as it’s saying the lines are...

Caleb12 by Visitor
  • 473 Views
  • 1 replies
  • 0 Helpful

Television not found in Add to Plan options

I want to buy a Samsung QLED television via Add to Plan (I am in the first 17 months of my contract) - when I log in & go to My Shop there are 4 televisions listed for AtP. I click on the one I want & am then transferred to the Add to Plan list- whic...

Hec80 by Contributor
  • 707 Views
  • 5 replies
  • 0 Helpful

No confirmation email porting in?

Ive (finally) managed to obtain a PAC code from my other provider to migrate into EE.Filled in the online form yesterday and all seemed ok.The final screen said i'd receive a confirmation email but to date (24hrs later) i haven't had one.  Its my reg...

rdw by Investigator
  • 950 Views
  • 8 replies
  • 0 Helpful

New sim after upgrading

Hi,Anyone able to help, I have tried to activate my new aim having upgraded my phone today. I have followed the steps from EE website for simswap putting in their 5 digit code and the new sins serial number. However now both my old phone and new phon...

Data Usage

I have had a monthly contract for nearly two years and have not gone over my data usage (5GB per month) before, but this month I used it up in 1 day and had to purchase an extra 10GB of which I have used 2GB in 3 days.I'm concerned something is causi...

Monitor network usage

I have a 5G EE home broadband connection through a Huawei CPE Pro. How do I monitor the underlying network usage of each device on the network? I can see overall usage in total when logging into the router's menu and into ee.co.uk but i cannot see wh...

RSRD100 by Investigator
  • 1060 Views
  • 1 replies
  • 0 Helpful

Upgraded to pay monthly from pay as you go

I have just received my new pay monthly phone today from being a pay as you go customer with EE. When inputting all the information to move to pay monthly I asked for my pay as you go number to be transferred to my pay monthly. This says on the websi...

Jodys92 by Visitor
  • 483 Views
  • 1 replies
  • 1 Helpful

Where is my phone?

I pre ordered the note 20 ultra on the phone and I was told the delivery date would be today. However I still haven't received at text from EE or DPD regarding my order. Can someone please advise what is happening please.

Leann26 by Visitor
  • 423 Views
  • 1 replies
  • 0 Helpful