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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15596 Views
  • 51 replies
  • 65 Helpful

Apple Watch SE

Hi,I am thinking of getting an Apple Watch SE model and am considering the cellular option. I would buy it directly from apple rather than EE.can I simply add the watch to my existing EE plan at no extra cost and use the 30gb of data I already have o...

DJC82 by Visitor
  • 779 Views
  • 7 replies
  • 0 Helpful

Upgrade, no delivery update.

iPhone 12 pro max ordered and there has been no update. A rough estimate of shipping date would be useful, or, an update to the website on all iPhones to let people know how long it will really be.

Sadiejm by Visitor
  • 515 Views
  • 1 replies
  • 2 Helpful

Order tracking update

I have been waiting for more than 3 weeks for an iPhone 12 pro silver 128k. Until this morning, order tracking had shown expected delivery between 25 & 30/11. It has changed overnight to “awaiting confirmation". Is this bad news?

crimlaw by Valued Contributor
  • 945 Views
  • 5 replies
  • 4 Helpful

iPhone 12 pro max

How long is delivery going to be, usually I have a speedy delivery with ee however My order isn’t even able to be tracked. 

Mickyduck by Investigator
  • 499 Views
  • 1 replies
  • 0 Helpful

Add on accesories

I have tried to add on two accesories to my plan as initially my account said I was able to add 3 on in total, however after doing this I have recieved an email saying I am not allowed and then when I have gone back onto the site to see what the issu...

Ellen18 by Visitor
  • 481 Views
  • 1 replies
  • 0 Helpful

Help please

Hi I made an order to upgrade today as was sent email too phone as something wasn't right.It seemed to all be sorted but know I have no email or text to confirm my order. What should I do.

EB81 by Investigator
  • 503 Views
  • 4 replies
  • 0 Helpful

iPhone 12 Pro not delivered

Hi,  ordered my iPhone 12 pro, graphite 128gb on the 5th November. I have received no update despite being told initially 2 weeks max. I was then told on Friday it’d a another month by your phone agents. To then be told it’ll be 21 days from order da...

Upgrade from Android to iphone

I've upgraded to iPhone from Huawei and have put new SIM in iPhone. Followed instructions to transfer info from one phone to other and iPhone still telling me No Service. What do I need to do?

Mandi2 by Visitor
  • 817 Views
  • 1 replies
  • 0 Helpful

Accessories add on headphones

Hi  I placed an order for some Sony wireless head phones a week ago and I got an email go say they were out of stock even though the website said in stock. I haven't had any more information since then about them and they are still showing as in stoc...

Kim1988 by Investigator
  • 385 Views
  • 1 replies
  • 0 Helpful

Need help

Hi, I placed an order on 19.11.2020 for an upgrade. I received an email to say my order was being processed but have received nothing since.I have tried tracking the delivery using the order number in the confirmation email but get a message saying S...