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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

No replacement SIM

How long does it take to receive a replacement SIM, my phone was stolen on 21/11/20 and EE said they would send out a replacement SIM for me. I still haven't received this, how long will I be waiting Chris

How do I ask a question i need help with?

HiI'm new to the community so uncertain how to ask this. I have been on monthly contract with EE for a while and now have just bought a new phone and contract with them (EE). I have transferred all my data onto the new phone, but how do I transfer my...

knh by Investigator
  • 769 Views
  • 5 replies
  • 2 Helpful

Activating a SIM card and tracking my order

Hello, I was wondering if anyone could help me. I’ve recently activated my new SIM card due to getting a new phone but it seems to be taking longer than it should. I realise that I cannot call 150 as my SIM card isn’t active and it’s deactivated my o...

Can’t receive some text messages after porting

Hi, please I need help I just moved my number to EE, however I’ve been trying to move most of my accounts to the new device, but when I get sent an authentication code like from my bank, I don’t receive the text message. I requested a pin from BT to ...

Adim87 by Investigator
  • 1477 Views
  • 5 replies
  • 0 Helpful

I phone 12 pro order 8th of Nov

Any idea on delivery guys it said 28 days when I ordered tried online order tracker doesn’t recognise my emailthen tried phone number followed by reference didn’t work ?I orderd I phone 12 pro graphite 128gb.cheers alllee

IPhone upgrade tracking disappeared from App and account.

So ive been waiting for my iPhone 12 Pro 256gb Pacific blue since order being confirmed on 29th October, so yeah a little longer than the 21 days expected delivery, and all of a sudden by contract plan has changed to what my iPhone is (unlimited data...

DansH by Investigator
  • 503 Views
  • 1 replies
  • 0 Helpful

Resolved! Sim Activation

Hi,  My old phone was stolen. I have a new sim and phone. How do I activate new sim. It has not done it automatically. Thank youGina

Your order is on track

Got a notification saying my order is on track when its not as I was told I would have my new phone by Sunday so seeming as tho there was a delay without being told and had to ring myself to find that out. Not great really should be quoting the corre...

ben1805 by Visitor
  • 1463 Views
  • 1 replies
  • 0 Helpful