Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

No Order Confirmation.

Hi, I’ve ordered a new contract for an iPhone 12 however I haven’t received a confirmation I did speak on the online chat it seemed all was okay, but still haven’t received an email/text confirmation I’ve checked all my folders & nothing..

EvanB94 by Visitor
  • 368 Views
  • 1 replies
  • 0 Helpful

Esim back order out of stock

HiOrdered an ESim to go with my iPhone 11 yesterday, had a text tonight 7.30pm saying;Hi from EE due to stock levels your Esim is on back order, once back in stock we will dispatch the requested Esim to yourself. Sorry for the delay EEThis has been c...

Stuart45 by Visitor
  • 516 Views
  • 1 replies
  • 0 Helpful

wrong phone being delivered tomorrow !

Can't bear a 3rd time on a 30min wait line to speak to someone - 1st phone upgrade was not in stock, didn't know that till today (a week after order placed) when I chased up the phone delivery.    Went back online and tried to upgrade again, 2nd phon...

nickij by Explorer
  • 464 Views
  • 3 replies
  • 0 Helpful

Apple Watch Series 6

I’ve spoken to a few EE advisers and I’m getting conflicting information, so hopefully I can find an answer in here! I’m looking to get my partner an Apple Watch series 6 cellular, she already has an iPhone with EE on pay monthly. I understand the wa...

Nathan-F by Explorer
  • 516 Views
  • 2 replies
  • 0 Helpful

How do I order a PS5

Why am I not seeing an option to ps5 to my plan? I'm an existing customer within a 24 month contract. Kindly advise ASAP i don't want to miss out again.

Psond81 by Visitor
  • 546 Views
  • 2 replies
  • 1 Helpful

New sim for upgrade. Can't recieve calls

I've received my upgrade and new sim but wish to continue to use my old handset..ive put my new sim in my old device, gone online to register it. I can make calls, send and receive text messages but I cannot receive calls?? Any help would be apprecia...

Lcdc85 by Investigator
  • 585 Views
  • 5 replies
  • 0 Helpful

Activated 4GEE WIFI MINI in error

I have got a new 4GEE WIFI MINI 20G ready for use for my dad early next year. I have got it out this evening to get it set up and charged for him and seem to have activated it in error. The "Activate" but was pressed so I could check the next step fo...

EstelleG by Investigator
  • 976 Views
  • 4 replies
  • 0 Helpful

Re: Tablet

I'm waiting for my tablet it supposeTo come to day  

Receiving Jiffy bag for trade in

Hi I received my iphone12 pro max 4 days ago   With a trade in within 14 days but I haven’t received a Jiffy bag yet and have been into ee 1 hour no luckand I’m getting worried in case I don’t receive it and get charged what do I do

Mhills283 by Investigator
  • 950 Views
  • 3 replies
  • 0 Helpful