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Where is my phone

Georgiasmith85
Visitor

Hi there,

 

I ordered my phone over a week ago and it still has not arrived. I cannot track it with the number I’ve been given xkn269090164 

1 REPLY 1
Leanne_T
EE Community Support Team

Good Morning @Georgiasmith85

 

Thanks for coming to the community.

 

Did you receive an email or text with a tracking number starting 000?

 

If so, you can use the order reference number within our online order tracker. This will give you an update on the delivery.

 

If not, I would give us a call on 150 so we can check the order for you and get you the reference number you need 🙂

 

Thanks, Leanne