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23-10-2020 12:45 AM
My order was confirmed but not heard when it will be delivered. The original email said to expect it on launch day. Anyone else spoke to EE and been told when to expect it?
23-10-2020 05:52 AM
Hi @LinC70
You will receive a text from DPD when your delivery will be made.
You can track your order here:
https://myaccount.ee.co.uk/app/order-hub
Thanks
23-10-2020 11:44 AM
I was told the same, now assuming they meant it will be dispatched on launch date perhaps?
23-10-2020 01:59 PM
I've also not received my iphone 12 order. There must be a delay. The tracker does not work, just says 'we cannot show you any information about this order' and to wait for a text update. I read in the papers that there was an issue with stock, with some customers stating they are more likely to receive it in november. If this is the case can you just confirm it so I know what's happening please.
23-10-2020 01:59 PM
I was told it would arrive today, launch day. Booked a day off work so I could be here and I never received a text from DPD and have no word on when it will come.
I spoke to 3 different people, each told me a different story. The first person said 23rd, another said 26th and the other said he didn’t know it could “be a while”
Hope you have better luck than me because as it stands I have no idea when it will be coming and probably no one will be home.
23-10-2020 02:05 PM
An email or text would be nice, just to give us an idea of what's happening.
23-10-2020 02:21 PM
All I will say is keep the faith, I’ve received absolutely nothing communication wise. No email confirmation or anything and.....DPD have just turned up and handed me my new iPhone. So hopefully it will just be a bit late for you!
25-10-2020 06:23 PM
I have just ordered the iPhone 12 and latest iPad Air at the same time. I was told in store that they will arrive within the next 14 days.