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Pauljdempsey
Investigator
Investigator

‎08-05-2020 06:26 AM

Hi I ordered a new IPhone 7 with my upgrade option. I got an email confirming that the order was completed and I would hear about phone being sent out but nothing . It’s been a while now . Can’t get through on the phone . Any ideas , thanks Paul. 

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11 REPLIES 11
Pauljdempsey
Investigator
Investigator
In response to Katie_B

‎10-05-2020 12:38 PM

Hi , no I haven’t . Every time I ring I can’t get through , thanks Paul.

Sent from my iPhone
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Katie_B
EE Community Support Team
In response to Pauljdempsey

‎10-05-2020 01:28 PM

Thanks for getting back to me @Pauljdempsey. 

 

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

 

Please continue to hold and an agent will be with you as soon as possible. 

 

Katie 🙂

 

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