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30-03-2020 01:43 AM
Hey I’m currently trying to upgrade and every-time I put all my card details it takes me to a page saying couldn’t load what shall I do ?
30-03-2020 12:10 PM
Good Afternoon @Harry241.
Welcome to the EE Community.
Thanks for looking to upgrade with us.
Have you tried another browser and clearing cache and cookies?
Are you doing this via the My EE app or My EE online?
Speak soon,
Katie 🙂
22-05-2020 09:20 PM
Same issue.
im using the EE app
23-05-2020 08:22 AM
Hi @Paul153,
Welcome to the EE Community. 🙂
Are you able to complete your order via My EE on the web?
Thanks
James
23-05-2020 08:41 AM
Hi James b
ive tried on the web and I get the same issue..
23-05-2020 08:45 AM
Thanks for trying @Paul153
Please get in touch with Customer Care who'll be happy to place your order for you.
James