Community Activity
No DynDNS and told we get a like for like service with a switch
Hi there. After now 17 calls, over 24 hours on the phone with EE, switching from BT to EE broadband I was told the EE service will be a like for like with BT. I asked if i can use my wifi extenders with the new EE hub, was told yes, then sold the h...
Upgrade
I am due an upgrade on 3 of my devices. When I go to upgrade I just keep getting the pop up 'unable to login'. It tells me I can still do what I need to and to choose either of the two options below 'upgrade device' or 'buy new device'. It wont allow...
Resolved! Does User Configured DNS on Smart Hub Plus Actually Take Effect?
The latest f/ware updated SH+'s allow you to config your own DNS instead of using EE's or does it? My f/ware today updated to version r3.8.11-R-1414606-PROD-83002 & the ability to not have AUTO DNS Servers but to config your own appeared under Advan...
eSIM
Someone has ordered a replacement eSIM on my EE account, any numbers for me to contact out of hours? My phone has been cut off due to whatever has happened so I cannot call or text from my phone! Not sure if a scam person called me or if it was EE!
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Nothing Phone 3
Hi I hope you are well! I was just wondering if EE will be stocking the new Nothing Phone 3 and Nothing Headsets 1? I know they do the 3a and 3pro as well as earbuds but if anyone is in the know it would be much appreciated as I would prefer to get i...
Website dreadful
Ten weeks ago I contacted BT as I wanted to drop Netflix from my package. During this call I was also transferred from BT to EE, even though I didn’t ask for this transfer. Whilst the BT website worked very well, the EE website is an absolute disaste...
I can’t receive text messages
Suddenly I can’t receive text messages but can send them. Can someone help please, thank you.