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Nicki31
Investigator
Investigator

Got an email asking for more information but I'm just upgrading?

1 SOLUTION

Accepted Solutions
Sgiandubh
Established Contributor
Established Contributor

@Nicki31 i had this previously on my last upgrade and it means there is an aspect of your order they need confirmation on, it may not be serious but its probably important you call them asap as it could be something that will delay your order if not attended to.

View solution in original post

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Nicki31

 

Thanks for coming to the community. 

 

Was this after you checked out?

 

Katie 🙂

Sgiandubh
Established Contributor
Established Contributor

@Nicki31 i had this previously on my last upgrade and it means there is an aspect of your order they need confirmation on, it may not be serious but its probably important you call them asap as it could be something that will delay your order if not attended to.

All sorted, Thank you!

Yes it was but all sorted now, thank you!

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Nicki31

 

Leanne 🙂