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16-02-2021 11:32 AM
Hello, I upgraded my phone 2 weeks ago but the phone I wanted which was the iPhone 12 Pro silver was out of stock so I clicked that one anyway as I didn’t mind waiting. I got a confirmation email and I knew the phone would take over 2 weeks to come but I still haven’t received it and when I go on the app on my phone it still gives me the option to upgrade so I just want to know if my order went through or not?
16-02-2021 01:00 PM
Hi there @NicolaCH
Thanks for coming to the community.
Which size iPhone 12 Pro did you order?
Can you track your order on the online order tracker?
Thanks 🙂
Leanne.