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Upgrade

NicolaCH
Visitor

Hello, I upgraded my phone 2 weeks ago but the phone I wanted which was the iPhone 12 Pro silver was out of stock so I clicked that one anyway as I didn’t mind waiting. I got a confirmation email and I knew the phone would take over 2 weeks to come but I still haven’t received it and when I go on the app on my phone it still gives me the option to upgrade so I just want to know if my order went through or not?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @NicolaCH

 

Thanks for coming to the community. 

 

Which size iPhone 12 Pro did you order? 

 

Can you track your order on the online order tracker? 

 

Thanks 🙂

 

Leanne.